Everything you need to know about truck dispatchers

June 14, 2022


4 min read

Everything you need to know about truck dispatchers

The Ultimate Truck Dispatcher Guide

Dispatchers are the people who make sure that shipments get delivered on time and without incident. They are the behind-the-scenes heroes who keep the economy moving. Dispatchers have a huge responsibility, and they must be honest and ethical in their dealings.

A truck dispatcher’s duties include:

Tracking drivers and loads

As a truck dispatcher, you will be responsible for tracking the location of your drivers and their loads at all times. This requires constant communication with the drivers and updates from GPS tracking devices. You will need to know the estimated time of arrival for each load and each driver to make sure that everything is on time.

Coordinating driver schedules

You will also be responsible for coordinating the schedules of your drivers. This includes making sure that each driver has the proper paperwork for their load and ensuring that they are following the correct route. You will need to communicate with the drivers to make sure that they are making their deliveries on time and are not having any problems.

Dispatching loads

When a load is ready to be dispatched, you will be responsible for assigning it to a driver. This includes ensuring that the freight is adequately secured and that the driver has the proper paperwork. You will also be responsible for tracking the load and communicating with the driver to deliver it on time.

Truck dispatchers bear a lot of responsibility for the company and the drivers. They need to be able to track loads and drivers, communicate with everyone involved, and make sure that deliveries are made on time. If you are interested in becoming a dispatcher, you will need to be honest and ethical in your dealings. You will also need to be detail-oriented and organized and have good communication skills.

Truck Dispatcher Salary:

The median annual salary for a truck dispatcher is $43,680. Half of all dispatchers make more than this amount, and half make less. The top 10% of dispatchers make more than $56,840, while the bottom 10% earn less than $33,980.

What Is Required to be a Truck Dispatcher?

There are no formal education requirements to become a truck dispatcher. However, most companies prefer to hire dispatchers with a high school diploma or GED. Many companies also require dispatchers to have experience in the trucking industry and expertise with dispatch software.

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    Competencies and Skills Required for Truck Dispatcher

    To be a successful truck dispatcher, you will need certain competencies and skills. These include:


    Dispatchers need to be able to track multiple drivers and loads at the same time. This requires paying attention to detail and being organized.


    Dispatchers need to be able to communicate effectively with drivers, customers, and other members of the team. This includes being able to give clear instructions and updates.

    A Problem-solving Mindset

    Dispatchers need to be able to solve problems quickly and efficiently. This includes being able to troubleshoot problems with deliveries and drivers.

    Trucking industry knowledge

    Dispatchers need to have a good understanding of the trucking industry. This includes knowing the regulations and laws that govern the industry.

    Dispatch software and Computer Skills

    Truck dispatchers use a variety of technology to do their job. This includes dispatch software, GPS tracking, and two-way radios. There are a variety of dispatch software programs available. This software is used to track drivers and loads, as well as to generate reports. Dispatchers need to be familiar with dispatch software, including inputting data, tracking drivers, and generating reports.

    Analytical thinking

    Dispatchers need to be able to think analytically to find solutions to problems. This includes being able to identify trends and patterns.

    Work Environment

    Dispatchers typically work in an office setting. They may be required to work long hours, including evenings and weekends. Dispatchers may also be on call 24 hours a day in case of emergencies.

    Do You Need A License To Be A Truck Dispatcher?

    You do not need a license to be a truck dispatcher in most states. However, a few states require dispatchers to have a commercial driver’s license (CDL). It is important to check your state’s requirements before applying for a job as a dispatcher.

    Truck dispatchers play an essential role in the trucking industry. They are responsible for ensuring that drivers and loads are managed efficiently and safely. If you are interested in a career as a truck dispatcher, be sure to research the requirements for the job. This includes education, experience, and skills.

    Here at FleetCare, we take pride in serving you honestly and safely. We are always here to help get your freight from point A to B. Contact us today to see how we can help you.

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